The superpower that moves organizations.
Every program is built around the results your team needs, across the four directions that matter.
Training that isn't connected to results doesn't transform anything.
Many programs are designed around what gets taught, not around what actually needs to change in your team. The result is predictable: people leave the room motivated and come back the following Monday exactly the same as before.
Our programs are designed the other way around.
- First, we identify which direction of influence the bottleneck is in.
- Then we build the shortest, most efficient program to unblock it.
That’s why organizations like Vodafone, EY, Meliá Hotels International, and Cuatrecasas come back to us when they need something to truly change.
What we develop, and in whom.
At what level do the people who need to change operate,
and which specific skill is holding back the result?
Strategic Level – Communicating to Catalyze
“I make the organization move forward”
Organizational narrative.
Executive presence.
Strategic communication.
Tactical Level – Communicating to Coordinate
“I make people connect”
Purpose-driven leadership.
Feedback that develops.
Cross-team coordination.
Operational Level – Communicating to Collaborate
“I make day-to-day operations work”
Data storytelling.
Initiative.
Collaboration and adaptability.
The Process
Diagnosis
01
We identify where communication is breaking down and what’s holding back decisions, projects, or results.
Tailored Design
02
We build the program around your context, your industry, and your business priorities.
Communication
03
We design the internal messaging so participants arrive with genuine motivation.
Implementation
04
Practice, structured feedback, and follow-up so the change takes hold on the job.
Impact Measurement
05
We evaluate the outcome using metrics agreed on by both parties.
Programs designed for every level of your team.
For Strategic Leaders
Strategic Communication for High-Stakes Presentations
For leaders who need to win approvals and move decision-makers to act.
For leaders who need to win approvals and move decision-makers to act.
Each participant works on a real proposal, presents it to the group in the final session, and receives feedback.
– Format: 2 in-person days.
– Up to 10 participants.
– Also available virtually (5 sessions of 3h).
– Templates.
– Recording, report, and individual follow-up.
High-Impact Presentations for Large Audiences
For leaders speaking at conventions, external forums, or industry events.
For leaders speaking at conventions, external forums, or industry events.
Each participant presents on a real stage and takes home a recording of their talk.
– Format: 2 in-person days (classroom + auditorium).
– Up to 10 participants.
– Templates.
– Recording, report, and individual follow-up.
Conversations That Build Leadership
The conversations that determine whether projects move forward or get stuck.
The conversations that determine whether projects move forward or get stuck.
How to give instructions that get executed without supervision, align teams when there’s resistance between departments, and resolve the disagreements that block decisions.
– Format: 1 in-person day.
– Up to 20 participants.
– Templates.
– Teamwork, role-play, and reflection.
For Tactical Leaders
Influential Communication
Immediately applicable tools to move projects forward without relying on hierarchical authority.
Immediately applicable tools to move projects forward without relying on hierarchical authority.
To speak up effectively in meetings and earn the trust of the people you’re talking to.
– Format: 1 in-person day or 2 half-days.
– 12–20 participants.
– Templates.
– Individual exercise, team presentation, and feedback.
Cross-Functional Leadership: Strategic Collaboration Across Departments
For those leading multi-departmental projects without hierarchical authority.
For those leading multi-departmental projects without hierarchical authority.
Tools to communicate with different kinds of stakeholders, align conflicting priorities, and unblock decisions.
– Format: 1 in-person day.
– 12–15 participants from different departments.
– Templates.
– Teamwork, roadmap, and commitments.
For Technical and Operational Teams
Persuading with Clarity
For technical profiles who need their proposals to land with impact on decision-makers.
For technical profiles who need their proposals to land with impact on decision-makers.
Persuasive structure, data storytelling, and upward communication.
– Format: 1 in-person day.
– Maximum 20 participants.
– Templates.
– Teamwork, group presentation, and feedback.
Multi-Channel Communication and Productive Meetings
More coordination speed, less noise.
More coordination speed, less noise.
Email, messaging, and meetings: so teams decide faster and execute with less friction.
– Format: Half-day (4 hours).
– Up to 20 participants.
– Templates.
– Teamwork and paired reflection.
Long-Range Programs
Communication Mastery. Online
A video micro-learning system. For self-paced or scheduled cohort learning.
A video micro-learning system. For self-paced or scheduled cohort learning.
Can be combined with in-person sessions in a hybrid format. Tactical capsules of up to 5 minutes, workbook materials, and a test for each learning path.
– Format: Online.
– Self-paced or scheduled cohorts.
– Can be combined with a hybrid format.
Master Trainer
Training internal trainers so knowledge transfers with the same impact it has when it comes from outside.
Training internal trainers so knowledge transfers with the same impact it has when it comes from outside.
For people teams and internal trainers who need to scale a culture of communication.
– Format: Hybrid.
– Up to 20 participants.
– Ideal for internal executive development programs.
Communication and Leadership Academy
An ongoing development plan built around your organization's competency model.
An ongoing development plan built around your organization's competency model.
Covers all three levels with differentiated learning paths, in person or hybrid. The goal: to install a communication culture with a shared language.
– Format: In-person or hybrid.
– Three differentiated levels.
– Reinforced with e-learning content.
Cultural Activation Program
For organizations that need their values to move off the walls and into everyday behavior.
For organizations that need their values to move off the walls and into everyday behavior.
A five-phase process (diagnosis, activation workshop, cultural onboarding system design, internal ambassador training, and implementation) that produces a Culture Playbook and an internal team capable of sustaining the culture without outside support.
– Format: Available for organizations undergoing cultural change or expansion.
What changes when communication stops being a soft skill.
How Meliá launched its own Communication Academy.
Meliá Hotels International needed to raise the communication capability of its professionals at scale — both corporate and operational profiles, across different markets and widely varying experience levels. The solution wasn’t a one-off program: it was the joint design of a complete Communication Academy, with learning paths differentiated by level and delivered in-person, hybrid, and digital formats.
Nivel 1: Operativo
Para equipos que están en contacto con el cliente y ejecutan la promesa de marca
Este programa está diseñado para los equipos que ejecutan la promesa de marca día a día y que están en contacto directo con el cliente. En este nivel, la comunicación es la herramienta que garantiza la eficiencia y la calidad del servicio. Trabajamos para crear un entorno donde el empleado se sienta seguro, valorado y capacitado para proponer mejoras.
Competencias principales
- Sentido de pertenencia y equipo: Fomentamos una cultura donde el profesional deja de “venir a trabajar” para pasar a “formar parte de”. Trabajamos el alineamiento con el propósito de la empresa para que cada acción individual sume al éxito colectivo.
- Feedback receptivo y mentalidad de aprendizaje: Eliminamos la resistencia defensiva ante las correcciones. Enseñamos al equipo a recibir el feedback como una oportunidad de crecimiento personal y profesional, acelerando la curva de aprendizaje.
- Proactividad y seguridad psicológica: Entrenamos la capacidad de aportar ideas y avisar de problemas antes de que escalen. El objetivo es que el equipo sume sin esperar instrucciones constantes, ganando autonomía y agilidad.
- Atención al Cliente: Elevamos el estándar del servicio mediante el uso de la empatía, la comunicación clara y la asertividad. Transformamos las interacciones rutinarias en experiencias memorables para el cliente.
Nivel 2: Táctico
Para mandos intermedios y managers que gestionan personas y recursos
Dirigido a mandos intermedios y managers. Este es el nivel más crítico; es donde la estrategia se encuentra con la ejecución. Convertimos a gestores de tareas en líderes de personas que no solo mandan, sino que inspiran, conectan áreas y eliminan los cuellos de botella informativos.
Competencias principales
- Influencia transversal: Enseñamos a coordinar procesos y personas más allá de la jerarquía. La capacidad de conseguir que las cosas pasen mediante la negociación y el consenso, especialmente con otros departamentos.
- Feedback transformador: Entrenamos a los managers en el arte de tener conversaciones difíciles que corrigen conductas sin dañar la relación, convirtiendo cada sesión de evaluación en un motor de rendimiento.
- Derribo de silos departamentales: Identificamos y eliminamos las barreras de comunicación entre áreas. El programa dota de herramientas para construir relaciones de trabajo fluidas donde la información no se estanque y la colaboración sea la norma.
- Liderazgo y versatilidad: Proporcionamos un marco para adaptar el estilo de liderazgo a la madurez de cada colaborador y a la complejidad de cada situación, permitiendo una gestión mucho más humana y eficaz.
Nivel 3: Estratégico
Para C-Level y directivos que buscan marcar el rumbo
Para el C-Level y la alta dirección. En este nivel, la comunicación es la palanca principal para mover la organización hacia el futuro. Pulimos la presencia ejecutiva y la capacidad de inspirar a gran escala, asegurando que la visión de la compañía se transmita con absoluta claridad y fuerza.
Competencias principales
- Narrativa organizacional: Ayudamos a la dirección a construir y comunicar una visión estratégica coherente. No se trata de informar sobre el plan, sino de crear una historia que alinee a toda la compañía bajo un mismo propósito.
- Storytelling estratégico para la decisión: Entrenamos la capacidad de transformar datos y proyectos complejos en relatos que generen compromiso y movilicen la aprobación de presupuestos o cambios estructurales.
- Gestión de crisis y momentos críticos: Desarrollamos la solidez necesaria para comunicar en contextos de incertidumbre o adversidad. Trabajamos la calma, la claridad y la proyección de confianza ante el equipo y los medios.
- Diplomacia corporativa e influencia consciente: Pulimos la capacidad de navegar intereses y tensiones entre stakeholders clave sin perder la integridad ni el foco estratégico, reforzando la credibilidad ejecutiva en cada foro.
Tell us the challenge. We'll propose the path.
A 45-minute conversation is enough to know if we can help you.
